Privacy & Cookie Notice

Last updated: 6 March 2026

Spinney Studios LLP respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use and protect any information you provide when visiting our website.

It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Spinney Studios LLP
Unit 2, Ailwin Road,
Bury St Edmunds, Suffolk IP32 7DS

Email: workroom@spinneystudiosllp.co.uk

Spinney Studios LLP is the data controller responsible for your personal information.

What Information We Collect

We may collect the following information when you contact us or use our website:

• • Name
  • Email address
  • Telephone number
  • Details about your enquiry or project
  • Photographs you provide when requesting advice or repairs
  • Website usage information collected through cookies

We only collect information that is necessary to respond to enquiries, provide services or improve our website.

How We Use Your Information

We use your information to:

• • Respond to enquiries about our services
  • Provide quotations or information about projects
  • Arrange appointments such as our Roman Blind Clinic
  • Process orders or service requests
  • Improve our website and services
  • Maintain our business records

We will not sell, rent or trade your personal data to third parties.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interest

To respond to enquiries and communicate with potential clients.

Contractual Necessity

To provide the services you have requested.

Consent

For certain cookies or marketing communications, where applicable.

How We Store and Protect Your Data

We take appropriate steps to ensure your information is secure.

Your information may be stored on secure email systems or business devices used by Spinney Studios LLP. We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Sharing Your Information

We will only share personal information where necessary, for example:

• • With trusted suppliers involved in fulfilling your project
  • With website hosting or IT providers
  • Where required by law

We ensure that any third parties respect the security of your personal data.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data in certain circumstances
  • Restrict or object to processing
  • Request the transfer of your data to another service provider

To exercise any of these rights, please contact us at:

workroom@spinneystudiosllp.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

Cookies

Cookies are small files placed on your device to help the website function and improve your experience.

We may use cookies to:

• • Understand how visitors use our website
  • Improve website functionality
  • Analyse website traffic

You can choose to accept or decline cookies through your browser settings. Most browsers automatically accept cookies, but you can modify your settings if you prefer.

Declining cookies may affect the functionality of some parts of the website.

Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we do not have control over those websites and are not responsible for their privacy practices.

Updates to This Policy

We may update this notice from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions about this privacy notice or how your data is handled, please contact:

Spinney Studios LLP
Email: workroom@spinneystudiosllp.co.uk